Panel 1: (Desmond is sitting at a table with a desktop videophone, smiling, holding a piece of paper, and signing please. The videophone screen is showing a picture of a female interpreter)
Desmond: “HI, PLEASE CALL THIS NUMBER…”
Interpreter: “NOW CALLING…”
Panel 2: (The VRS interpreter is sitting, smiling with her eyes closed, signing ready, facing a different desktop videophone, and speaking into her headset. On the videophone screen, Desmond is smiling and holding a piece of paper. There is a voice speaking on the headset)
Voice: “COMMUNITY BANK, HOW CAN I HELP YOU?”
Interpreter: “HELLO, I’M AN INTERPRETER WITH HANDY VIDEO RELAY. THE PERSON WHO IS CALLING YOU USES SIGN LANGUAGE…”
Panel 3: (The interpreter looks worried, speaking into the headset, looking at the videophone screen, and signing interpret and watch-me. There is a voice speaking on the headset)
Voice: “WAIT! SORRY. NO ONE HERE KNOWS SIGN LANGUAGE.”
Interpreter: “NO WORRIES. I’LL BE INTERPRETING THE CALL FOR YOU. I SEE THE CALLER ON A VIDEO SCREEN…”
Panel 4: (The interpreter looks worried, looking at the videophone screen, signing screen, and speaking into her headset. The videophone screen is showing a picture of Desmond, who is surprised. There is a voice speaking on the headset)
Voice: “WAIT… SORRY. WE DON’T HAVE A VIDEO SCREEN HERE.”
Interpreter: “THAT’S OKAY, I CAN SEE THEM AND…”
Panel 5: (The interpreter looks confused, signing call and video-relay, speaking into the headset. There is a voice speaking on the headset)
Voice: “WELL, THEN TELL THEM TO CALL US DIRECTLY.”
Interpreter: “THEY CAN’T CALL YOU DIRECTLY BECAUSE THEY CAN’T HEAR, THAT’S WHY THEY ARE USING VIDEO RELAY.”
Panel 6: (Desmond is sitting at the table; he looks worried, frowning, signing to the videophone screen, which is showing a picture of the interpreter, who is signing help. Desmond is signing forgot and call. There is a voice coming from the videophone screen)
Voice: “OHHHH, I GET IT! SORRY. HOW CAN I HELP YOU?”
Desmond: “HI, MY NAME IS DESMOND AND… I FORGET WHY I CALLED.”